Question 1

How much does IRCTC deduct for cancelling a 3rd AC (3A) ticket?

Accepted Answer

For 3A, 3E, and Chair Car (CC), if cancelled more than 48 hours before scheduled departure, IRCTC deducts a flat fee of ₹180 + 5% GST = ₹189 per passenger. If cancelled between 48 and 12 hours prior, 25% of the fare is deducted (min ₹189). Between 12 and 4 hours prior, 50% is deducted. Under 4 hours or after chart preparation, zero refund is granted.

Question 2

Can I get a refund if I cancel a Confirmed Tatkal ticket?

Accepted Answer

No. Confirmed Tatkal tickets carry zero refund upon cancellation by passenger. 100% of the fare is forfeited under IRCTC Tatkal rules. Exceptions apply only if the train is cancelled by Railways or delayed > 3 hours (via TDR).

Question 3

What happens to waitlisted (WL) e-tickets after chart preparation?

Accepted Answer

Fully waitlisted e-tickets are automatically cancelled upon chart preparation. A flat clerkage charge of ₹60 per passenger (+ 5% GST for AC) is deducted, and the remaining balance is refunded directly to your bank/UPI account within 3 to 5 working days.

Question 4

How long does IRCTC take to refund money to UPI or Bank Accounts?

Accepted Answer

Refunds for standard cancelled e-tickets credit to the original UPI VPA, card, or NetBanking account within 3 to 5 business days.